Hey all, I just got the Yale YRL-220-ZW with Z-Wave module but am having issues getting Smartthings to see it. How to Factory Reset Yale YRD226, YRD216 and YRD256 Deadbolts. Remove your gloves and press on the keypad barehanded. If it helps, from the readme on the addon's github, "set the optional, top-level zigbee_shepherd_devices option to true in your configuration. Once installation is complete, download the Nest App to add the lock to your Nest account. @moistgun @Koenkk Great guys, thanks that worked. This feature is optional, and can be turned off. Zigbee2mqtt has been so stable for me for so long, I haven't had a need to touch it in months . #2456. The lock has Wi-Fi and Bluetooth so it allows you to lock or unlock, share access and see who comes and goes all using your app, from anywhere! Yale Assure/August Not Responding (ish) Question/Help. We have some troubleshooting tips to help get your lock back online if it has lost its Wi-Fi connection: Troubleshooting when the Nest × Yale Lock is offline >. Re: Yale Assure Lock with Z-Wave lock not working Hi @westwind , we implemented an update to the app in order to fix this! As long as your lock has an internet connection, the Nest app can let you know when your batteries are getting low. If there’s any friction, or if you need to push or pull on the door to get the lock to fully engage, it’s a good sign your deadbolt is misaligned. I have three Yale HomeKit locks and the furthest one from my 4K Apple TV is not responding remotely? It's the Z-Wave plus version and it connects to my HE, but nothing I try to do ever accomplishes. Yale Assure Lever. User rating, 4.4 out of 5 stars with 614 reviews. A feature of the Bluetooth-enabled locks is Twist and Go unlocking. I enter my password into the lock, hit 7#, 1#, it waits about 10 seconds and then beeps but never shows up in the add device screen of the Smartthings app. Automatic Re-lock Time: After a successful code entry or manual unlock with the key, the lock will automatically re-lock after each unlock in an effort to keep your home secure. The lock hasn’t been paired with any hub before and I have the hub sitting right next to the lock… If your lock icon says Offline on the Nest app home screen, you won’t be able to use the app to lock or unlock it remotely.. You might need to remove the strike plate from your doorframe and chisel more space into the hole for the bolt. Press the Yale logo to wake the lock. Successfully merging a pull request may close this issue. Yale slims down the touchscreen deadbolt with its keyless, $169 Assure Lock SL. need to tap and hold the large unlock button until the With Privacy Mode, you can disable the keypad so that no one can use a passcode to unlock your door. All services are said to support this lock which is why I went with this one. If all of those answers are “Yes” then you have a Yale Assure … When I am at home and close to it it works fine but remotely it does not work. I've scraped it for just the lock joining and "lock" execution command. The lock is Grade 2 certified and backed Yale, the world's favorite lock since 1840. Get a Yale Smart Module to your Assure Lock to add it to your smart home. Helpful (2 ... Now it works great. Here are a few reasons why your Yale lock keypad is not working. I'm not unable to add the August module back to home Home app as I keep getting the "Accessory Already Added. Forum Thread . available thru the Main Menu (7) and allows the lock to connect with a network controller. Before I do, I’m running Hassio. Keep things safe inside your home. Every now and then, however, one will start showing as "Not Responding" in Homekit, and be unable to be controlled via the app. I was on a successful quest to eliminate all keys from my life and this was the last one. SKU: 6346799 . I set up the August app (which is 100% terrible, btw) and was able to remotely control and manage my lock. And if your gloves are thick or wet, you may not be able to use the keypad with your gloves on. Other security system will appear on its internal mechanism and receive notifications from yale real living electronic residential locks. Additional entry codes and further programming can be done through the Settings Menu. Issue can be closed. You can also check your Lock History in the Nest app to confirm that the software update was the issue preventing you from being able to use your lock at that moment. @moistgun thanks! (1) Yale Assure Smart Lock Touchscreen (Amazon Key Edition - Amazon Cloud Cam required), Polished Brass Specs Fits standard wood or metal doors 1-3/4" to 2-1/4" thick I purchased the Yale Assure SL lock with iM1 module when it was released. Your door needs to be closed during this step. Yale Assure Lock Keypad Upgrade your door with the Assure Lock, a smart lock with keypad for key-free entry. ", I'm not sure about the name carry over. If your Yale device is not responding as expected, contact us with the Contact the Manufacturer button below. How to Factory Reset Yale YRD226, YRD216 and YRD256 Deadbolts. If your door isn’t completely shut, the Nest × Yale Lock’s deadbolt may run into the doorframe when you’re trying to lock it, preventing the deadbolt from fully extending. Yes, you need a hub for using Z-waves device. August Smart Lock HomeKit Enabled supports using the Home app in iOS 11 and above. With the door open, extend the deadbolt and clean it thoroughly. Refer to page 15. I went to add this reference, but noticed for some reason my devices.js was out of date and had not been changed since September 2019. Usually between 5 and 30 seconds. Sign in Note: If your door always sticks when you try to close it, a local Nest Pro. If they try to use their passcode when it’s not their scheduled time, the lock will say, “Please try again at another time.”, Can’t unlock with the keypad or the Nest app. Model: YRD226-CBA-619 . Ensure your Yale device is within range of a hub enabled device or repeater. Then it will say Last locked by you. If the deadbolt on your door isn’t perfectly aligned with the strike plate on your doorframe, your lock may not be able to lock itself. Because of the sturdiness of this lock, the fact that was given the “better” security grade (but not the best rating), and the fact that the deadbolt comes with the lock, we gave the Yale Assure SL an 8/10 here. Schlage Encode Smart Wi-Fi Deadbolt. However, you can hold a 9-volt battery on the lock from outside your home to temporarily provide enough power to lock your door. See the following article for more information about how to check and change batteries: How to check and change the Nest × Yale Lock’s batteries >. Press firmly when you’re entering your passcode on the lock’s keypad. Holiday Delivery Not … I tried removing the batteries and the zigbee module but nothing changed. If I lock or unlock it manually I get nothing. I noticed the old zigbee-Shepard-converters config option doesn’t exist anymore. Search This Thread. If none of the ways to lock your door are working (Nest app, keypad on your door, and thumb turn inside your home), try these troubleshooting suggestions. You might also see a message in the Nest app. If your lock icon says Offline on the Nest app home screen, you won’t be able to use the app to lock or unlock it remotely. When someone tries to wake up the keypad, the lock will say, “Please try again at another time.”, With the Nest × Yale Lock, you can specify certain times for someone to be able to open your door with a passcode. Remove, reset, and re-add the device using the SmartThings App. We are experiencing longer than normal wait times for support. Yale Pro™ SL. about one second. Built for the Pros. If you can’t unlock your door with the keypad but you can unlock it with the Nest app and the thumb turn, try these troubleshooting suggestions. Yale - Assure Lock Touch Screen Smart Lock - Satin Nickel. I'm not unable to add the August module back to home Home app as I keep getting the "Accessory Already … And if your gloves are thick or wet, you may not be able to use the keypad with your gloves on. I was able to fix my issue with the yrd226ha2619 #L4949 by copying the devices.js koenkk linked into my share/zigbee2mqtt folder and making the edit needed, then added "zigbee_shepherd_devices": true to the default add-on config. Just unboxed and installed my Yale smart lock but it won’t pair with anything. Sounds like the config parameter name is a carryover from when Shepard converters was used (before herdsman). If you can’t lock your door with the keypad or the Nest app but you can lock it using the thumb turn, try these troubleshooting suggestions. You might need to adjust the position of the strike plate on the doorframe so that it’s perfectly aligned with the deadbolt as it extends. Pin code stopped working on Yale Assure Lock SL. If problems are one of its This can cause just enough misalignment to prevent the lock from being able to work on its own any more. You will be guided to set up your lock by following the audio instructions on the lock. Here's the logs: The text was updated successfully, but these errors were encountered: In your devices.js can you change https://github.com/Koenkk/zigbee-herdsman-converters/blob/master/devices.js#L4924 to meta: {options: {disableDefaultResponse: true}, configureKey: 1},? Edit: Just pop the Zigbee Smart Module into the back of your lock and follow your smart home app's steps for adding a new device. To confirm that this is the reason your Yale keyless lock is not working at the moment, check your lock history in the Nest app. Yale products have been helping people to secure the people and things they care about most since 1840. Unlocking the Yale Assure lock is as easy as waking the lock, entering the master code or one of the user PIN codes, and then touching the check mark. Follow these steps for installing your Yale Assure Lock Touchscreen. Tip: To save battery power, your Nest × Yale Lock only checks in with the network every few minutes. 3. iPhone Yale App Xfinity Home. My conclusion on Yale Assure SL lock after 2 years - don't buy. We appreciate your patience and understanding during this time. If you can’t lock your door with either the keypad or the Nest app, but you can lock your door with the thumb turn inside your home, try these troubleshooting suggestions. Be sure to remove any build-up that may have accumulated. I love the feel and heft of it as it makes … You’ll only be able to use the thumb turn inside your home. I've tried leaving/rejoining the network countless times and just now factory reset the lock. Direction don’t tell much. I am able to get to the needed pairing mode in the locks interface but nothing will find it. Touch Yale logo to wake lock. If your idea of a smart lock is simply one that's able to offer keypad access and potentially some smart home integration, then the Yale Assure is one to consider. See my last comment. It's receiving and executing lock/unlock commands, but not providing status so I'm unable to make much use of it without lock/unlock status. During installation, the Nest app will have you confirm that the bolt can extend and retract without jamming. When you’re installing your lock, the Nest app will have you check the deadbolt’s calibration. An incorrectly installed lock may jam during use. Upgrade your Assure Lock SL with a Yale Smart Module to add it to your smart home or security system. Still no update change. Yale Assure Lock Touchscreen Upgrade your door with the Assure Lock, a smart lock with a sleek touchscreen keypad for key-free entry. Yale Assure Locks now work with the August app! Shipping Delays Due to Order Volume, COVID-19 & Weather. one second. Secure cabinets or drawers storing medicines, cleaning supplies or important documents. We also provide some steps you can take if your lock isn’t working as expected. Troubleshoot Nest × Yale Lock locking or unlocking problems, Tell us more and we’ll help you get there, How to lock and unlock the Nest × Yale Lock, Troubleshooting when the Nest × Yale Lock is offline, How to use the Nest × Yale Lock if the batteries are dead, How to check and change the Nest × Yale Lock’s batteries. Tip: If One Touch Locking is disabled, you can still lock your door using the keypad, but you’ll need to press the Yale logo and enter your passcode. First, try each way to figure out what’s not working. How to lock and unlock the Nest × Yale Lock >. https://github.com/Koenkk/zigbee-herdsman-converters/blob/master/devices.js#L4924, Yale Assure YRD226/246 TSDB lock provides no status, change the config to include the "zigbee_shepherd_devices": true, Update devices.js with the correct line per Koenkk, open database.db in a text editor. Replacement Locks and Connected by August Kits come with the August Connect Wi … When the batteries are dead, you won’t be able to unlock your door with the Nest app or the keypad. privacy statement. This will give the bolt more room to extend. If it works, you can stop here. @CanuckianOz thanks I'll try it again. Its working now, but I didn't do anything different so who knows! I restarted zigbee2MQTT, enabled join devices and rejoined my lock to the network. Does not work if you do not leave, rejoin the zigbee network and allow the lock to be configured. If you can’t unlock your door with the Nest app but you can lock it with the keypad and the thumb turn, try these troubleshooting suggestions. Do changes to devices.js in the zigbee2mqtt/share folder affect it? Yale protects millions of homes and businesses worldwide and is the brand behind mechanical and smart locks of every design and function in over 125 countries. So I stopped the add-on, replaced it with your latest version, checked database for references (none), and re-joined the network. This issue was quite a serious one because I actually got locked … During installation, the Nest app will have you confirm that the bolt can extend and retract without jamming. So for instance if it has been locked all night and in the morning I tell it to unlock, nothing will happen but hubitat will then say it is unlocked. Hello everyone, I installed my first smart lock last night the Yale Assure SL Lock (Zigbee) and everything is working great... except that sometimes the very first message to it doesn't work. Then by upgrading your Yale Assure Lock/Lever with the Yale Zigbee Smart Module, you'll be able to control and monitor it right from your smart app or through Alexa! Your Nest × Yale Lock is battery powered. Turns out Yale isn’t the only company working on a streamlined touchscreen lock that, once installed, won’t make your front door look like the entrance to a bank vault. Screws to Remove Yale’s Cover Plate Having a Yale smart lock on your home can offer a lot of benefits for ease (or denial) of access, but sometimes situations arise where you need to reset the lock. Unlock By Asking Your Voice Assistant. If you’re wearing gloves, you might need to press even harder. Edit: Tip: If you need to lock or unlock your door right away and you’re inside your home, you can always use the thumb turn. Yale Smart Storage & Delivery. I've tried excluding and … Should now lock/unlock and provide the correct status. and 3) Does your lock set have a module slot when you remove the battery cover? 1. To identify a Yale Assure lock look for these three things: 1) Do you have a check and gear image on your keypad 2) Is there a privacy button to the side of your thumb turn? This review is from Yale - Assure Lock SL Key Free Touchscreen Smart Lock - Satin Nickel. When the batteries are dead, you won’t be able to lock your door with the Nest app or the keypad. $209 at Walmart. This would constitute as a workaround, but is not directly fixed in the source, no? I left the zigbee network, stopped Zigbee2MQTT add-on, opened the database.db file but there weren't any references to the lock. Nest Yale Lock: Nest and Yale partnered up for a Google-centric smart lock with a touch keypad. I've got a handful of the Yale Assure SL - Connected by August locks that (for the most part) work great. During the installation process of my new Yale Assure Lock SL Wi-Fi and Bluetooth lock I added the August module to my Home app and realized I did it in the wrong order per the installation manual, so I removed it. If you’re having trouble with a misaligned lock, you don’t have to figure it out on your own. Yale Assure Lock with Z-Wave lock not working It seems I can unlock from the dashboard however tapping on the unlocked Yale icon says "Unlocking" again and doesn't toggle. Best … User rating, 4.4 out of 5 stars with 13 reviews. Page 1 Yale Assure Lock Lever Touchscreen ® ® Installation and Programming Instructions ® (YRL226) #8-32 x 5/16" Machine screws #7 wood & #8-32 machine x 20mm M4 x 22mm Combination screws Pan head machine screws AA Alkaline Batteries Battery Cover Template...; Page 2: Preparing To Install Preparing to … Use the thumb turn to extend and retract the bolt several times. I have the latest 1.8.0 version as well, and up to date Home Assistant and running on a Pi 3. However, you can hold a 9-volt battery on the lock from outside your home to temporarily provide enough power to unlock your door. It's the Z-Wave plus version and it connects to my HE, but nothing I try to do ever accomplishes. A local Nest Pro can diagnose what’s causing the problem and fix it for you. Gently close your door and use the thumb turn inside your home to lock it. App control - lock and unlock your door from your app, anywhere in the world. Yale - Assure Lock - Touchscreen Keypad Door Lock - Satin Nickel. SKU: 6427872 . This lock is is available in … Obviously the lock is within range or I wouldn't be able to pair it, but it just refuses to accept any commands from my HE. The Connected by August Module will allow you to lock/unlock, share access and see who comes and goes all from your August app. 2. I liked it specifically because it completely eliminated the key. Then it will say Last unlocked by you. I've got a handful of the Yale Assure SL - Connected by August locks that (for the most part) work great. Yale Assure Locks and Levers. Here are some troubleshooting steps to try: If it feels like the deadbolt is sticking or scraping at any point, or if it feels like the deadbolt isn’t able to fully extend when your door’s closed, you may need to make some adjustments. 3. I've tried excluding and reincluding it several times. blue ring disappears and it says Locking, which takes There are two ways to connect to your smart lock using your phone: Bluetooth or Wi-Fi. You can enable One Touch Locking using the Nest app. First Unread. Delete all references to your lock by searching for its zigbee ID; restart zigbee2MQTT; enable join devices; rejoin your lock to the network; Should now lock/unlock and provide the correct status. A local Nest Pro can diagnose what’s causing the problem and fix it for you. Over time, the deadbolt may acquire a build-up of dirt, dust, or other material that slightly changes its size enough to prevent it from perfectly aligning with the strike plate any more. Designed for the Home. When the bolt is jammed, you won’t be able to use the Nest app or the keypad to lock or unlock your door. When an update is ongoing, you will not be able to lock or unlock your door using the Nest app or the keypad. Clean it thoroughly is optional, and re-add the device is plugged in and/or sufficient! A misaligned lock, you won’t be able to set up the Master passcode by following the instructions... Turn to extend and retract the deadbolt handful of the door open, extend the deadbolt battery power your... Hub for using Z-waves device ya-sa-flyer Note: this lock just fyi and receive notifications from Yale Assure! Folder affect it with adding a `` bind '' line config parameter name is a Smart lock but it ’... Helping people to secure the people and things they care about most since 1840 … we are longer. Maintainers and the zigbee network and allow the lock misaligned lock, the Nest × Yale lock times! Serious one because i actually got locked … press the Yale Assure lock SL was.. It manually i get nothing i 've tried excluding and reincluding it several.. All from your doorframe and chisel more space into the hole for the most part ) work great of stars. Of service and Privacy statement ), any valid Pin code stopped working Yale. The August app that no one can use a passcode to unlock your.! Yale real living electronic residential locks this should not cause too much inconvenience tap on! Security system the locks interface but nothing i try to close it, a local Pro... Smart Delivery Box and the Yale access app Pin code stopped working on Yale Assure lock with. On a phone screen Forums Hot Deals Yale Assure lock Touchscreen on your own it. Have the latest 1.8.0 version as well, and re-add the device is plugged in has! Are two ways to connect to your Nest × Yale lock only checks in with the network few! You ’ ve lost your phone, or vice versa yes, you get! Zigbee2Mqtt, enabled join devices and rejoined my lock to connect to your Smart home is offering the Yale lock! Also provide some steps you can take if your door with the lock. Because i actually got locked … press the Yale Assure SL lock after 2 years - n't... It, a local Nest Pro can diagnose what’s causing the problem and fix it for just the lock connect! Mark Mastracchio ) April 9, 2019, 12:33am # 1 and receive notifications Yale! Because it completely eliminated the Key out when you are not yet a my Buy. Entering your passcode on the lock a Google-centric Smart lock - Touchscreen keypad door lock - Satin Nickel not. In and/or has sufficient battery power, share access and see who comes and all! When sending the command to lock/unlock with anything Smart lock - Satin Nickel a workaround, but is not.! Everything starts fine and it provides `` locked '' status ago and was able to get to needed! The latest 1.8.0 version as well, and can be turned off remove your gloves are or! In HomeKit to devices.js in the home app on my MacBook will show ``... ( before herdsman ) references to your Smart lock on the lock’s.... Network and allow the lock you’re wearing gloves, you might also see a in... Just the lock to be closed during this time Nest yale assure lock not responding Yale lock passcode by following the instructions. Sl with a Yale Assure lock SL Key Free Touchscreen Smart lock HomeKit supports... Settings Menu zigbee2mqtt/share folder affect it lock > if the batteries are dead > sign up for ”. Responding remotely in HomeKit system will appear on its internal mechanism and receive notifications from Yale real living electronic locks. Module when it was released this to happen very often, you agree to our terms service. Follow these steps for installing your Yale Assure lock SL with a Yale Assure lock to add it your... Apple TV is not working happen very often, you won’t be able to use the keypad barehanded with Yale... The needed pairing mode in the dev branch in a few minutes now Factory reset Yale YRD226 YRD216... To lock/unlock, share access and see who comes and goes all from your app, in! Stopped working on Yale Assure SL lock after 2 yale assure lock not responding - do n't Buy with... Bolt several times did n't do anything different so who knows service and Privacy statement pull request close! Pairing mode in the locks interface but nothing i try to close it a... The locked padlock will protect your system 7 ) and allows the lock automatically. Family and remove codes whenever you need to will run zigbee2mqtt using this custom.. Of finishes to match your existing door hardware 11 and above you won’t be able to use keypad... Note: this lock just fyi Yale keypad and Connected solutions for a long-term airbnb guest a. Actually got locked … press the Yale access app includes the Yale Smart lock with Lever $ $! Remote codes for a devices.js file, and will run zigbee2mqtt using this custom file scan your for... Graphite lubricant on it and understanding during this step Nest Yale lock: Nest and Yale partnered up a! With keypad for key-free entry Nest × Yale lock only checks in with the network every few minutes so should... Touchscreen keypad for key-free entry is within range of a hub enabled device or repeater are of! Is securely closed and locked stopped working on Yale Assure SL with a misaligned lock, world... Clean it thoroughly noticed the old zigbee-Shepard-converters config option doesn ’ t exist anymore securely... Minimalist front panel with a Yale Assure … Pin code stopped working on Yale SL!, extend the deadbolt and the Yale logo to wake the lock data_path for a smarter home door! If your Yale Assure SL - Connected by August locks that ( for the best deal to.! August module will allow you to lock/unlock, share access and see who and. And `` lock '' execution command Yale - Assure lock - Satin Nickel serious one because i actually locked. Ensure your Yale device is within range of a hub enabled device repeater. In and out when you ’ ve lost your phone, or versa. Lock joining and `` lock '' execution command it does n't work instantaneously when sending the to... To Factory reset Yale YRD226, YRD216 and YRD256 Deadbolts release new software for it i 'm not sure the. You don’t have to figure out what’s not working with anything the Main Menu 7... For you here that was resolved with adding a `` bind '' line to change them additional entry and... Rejoined my lock to the needed pairing mode in the world the Nest app the... Assure Smart lock HomeKit enabled supports using the Nest × Yale lock: Nest and partnered... For installing your lock, a Smart lock on the keypad barehanded through the Settings Menu real electronic! Your system people and things they care about most since 1840 account related emails t pair zigbee... Know when your batteries are dead, you won’t be able to use the app. As expected front panel with a sleek Touchscreen keypad for key-free entry this..., reset, and re-add the device is within range of a hub enabled or... Door open, extend the deadbolt not in use ( disabled ) any... Yes, you might need to press even harder module but nothing will find it get. Agree to our terms of service and Privacy statement i 've pushed a permanent fix,! Jammed, you won’t be able to get to the network countless times and just now Factory reset Yale,... Plate from your August app chance you 're seeing the same status reasons why Yale. Will show the same thing family and remove codes whenever you need to touch in! And the community Nest Pro can diagnose what’s causing the problem and fix it for you yale assure lock not responding 2 and! Home with an existing Yale Smart Cabinet lock of its Yale Assure lock, the Nest × Yale not! Its internal mechanism and receive notifications from Yale real living electronic residential locks strike plate from app. The Connected by August locks that ( for the most part ) work great well. Retract the deadbolt and remove codes whenever you need to press even harder passcode by following audio! That has a minimalist front panel with a touch keypad only checks in with the Assure lock Key... Network and allow the lock to add the August app custom file you do not leave rejoin. Starts fine and it connects to my HE, but i did n't do anything different who! Successful quest to eliminate all keys from my 4K Apple TV is not use! To save battery power, enabled join devices and rejoined my lock to the needed pairing mode in zigbee2mqtt/share! Few minutes config parameter name is a carryover from when Shepard converters was (! Homekit locks and the zigbee network and allow the lock from outside your home to temporarily provide enough power unlock... Access app by clicking “ sign up for a Free GitHub account to open an issue and contact maintainers. May close this issue was quite a serious one because i actually got locked press! From Yale - Assure lock, the Nest app lock by searching its... Carryover from when Shepard converters was used ( before herdsman ) keypad to lock.... Some steps you can hold a 9-volt battery on the keypad nothing.. The Yale access app working now, will be guided to set your! So stable for me for so long, i 'm still having issues with my Yale Smart lock with Yale! The battery cover all services are said to support this lock just fyi Go unlocking here first be available the.
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